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How Devōt Runs Every Department, From Development to HR, on One Agile System

Results
One system
for every team
Blockers
caught early
Hiring
based on real workload

“Our most important metric for success was and still is delivered working software.”

Devōt: Building the future of web and mobile applications

Devōt is a dynamic software development company specializing in web and mobile applications, headquartered in Zagreb, Croatia. The company offers comprehensive product development services, including product discovery, UX design, and consulting, with teams that seamlessly integrate into its clients' projects. Devōt’s expertise spans the entire software development lifecycle, ensuring a holistic approach to project execution. As a growing remote company, Devōt needed every team to work in the same transparent way.

The challenge: A fast-growing remote team was losing sight of its work

As Devōt grew, keeping everyone informed became harder. Teams worked in different tools, and staying aligned meant more and more meetings, while daily tasks still risked slipping through the cracks. Several work management tools had already proved too cumbersome as the company scaled.

Leadership wanted to see work at two levels: the whole company and each individual task. That view would show where bottlenecks formed and where the company needed to hire.

The goals were clear:

  • One shared way to describe and document work
  • Only the meetings that add value
  • Priorities set by company-level initiatives
  • Easy access to tasks and information in a hybrid work model
  • Transparent workload, so people aren't spread across too many parallel projects
  • Better collaboration between technical and non-technical teams

What changed

A flexible platform that adapts as processes change

Devōt chose Businessmap because it made processes clear and was easy to adjust as the company evolved. Teams moved their data over from their previous tools.

Internal coaches led the rollout

Devōt didn't use an external partner. Its own Scrum Masters and Agile coaches onboarded each team and introduced agile principles gradually, which kept resistance to change low. Teams use the practice that fits their work, whether Scrum, Kanban, or Extreme Programming. Every team shares the same core routine of planning, daily standups, and retrospectives.

The same system for technical and non-technical work

Businessmap is now used in every department. Developers and QA use iterative workflows to respond to feedback faster and improve product quality. Marketing runs campaigns on its own board and adjusts tactics as market research and customer feedback come in. HR and finance plan their work the same way.

strategic marketing team boardMarketing team work board in Businessmap

WIP limits and flow metrics keep work manageable

WIP limits stop teams from taking on too much at once, so they finish work before starting more. The cumulative flow diagram shows when too many items are in progress, so leads can look into why. Teams track tickets completed per sprint to plan more accurately, not to push for speed.

cumulative flow diagram devotMonitoring work items in progress using the Cumulative Flow Diagram (CFD)

The impact: A shared way of working across the whole company

With every team in one system, Devōt has achieved:

  • Early blocker detection. Team leads and project managers spot blockers at individual, team, and project level.
  • Hiring based on data. Tracking progress across departments shows where more people are needed.
  • More reliable planning. Sprint and initiative tracking keeps work well defined and finished within reasonable timeframes.
  • Better cross-team collaboration. Technical and non-technical teams share one language for work.
  • Strategy in view. Daily work stays connected to company-level goals.

Future Plans

Next, Devōt plans to use more of Businessmap's features to improve task estimation and planning accuracy.

The goal is to continue leveraging Businessmap's capabilities to further streamline processes and boost overall efficiency across all teams.

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